Tell us what you think
"Listening to the views of the users of our service is an excellent way of gaining feedback, measuring client satisfaction and striving for continuous improvement.”
We welcome comments from anybody who has been involved with our service. You could be a young person or an adult who has had our help or you might be a parent or carer who has used the service. You might be a partner organisation, an employer or training provider.
Whoever you are, if you have used our service we would like to hear from you.
Compliments and Complaints
We want to give you the very best service that meets your needs. If there is something we are doing well, or something you feel we could do better please let us know. Your opinions help us improve our services. Just complete this form and submit it to us.
If you would prefer to speak to someone please telephone our Customer Services Unit on Freephone 0808 1000 434 (calls are free from a landline, some mobile companies may charge). Alternatively you can speak to a member of staff in one of our Centres.
You can also email your compliment or complaint to feedback@cxstaffs.co.uk
If you make a compliment about our service we will ensure that we pass this on to the member of staff you saw.
If you make a complaint we have a procedure that we follow to ensure that your complaint is dealt with fairly. Click here for details of this.
